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How 4rabook Handles Your Personal Data

This privacy policy sets out exactly what personal data 4rabook collects from your account, how we store it, who we share it with, and how you can request…

Data collected at registrationUPI, Paytm, PhonePe transaction logsCookie and device dataYour right to access or deleteHow to contact our data team

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What Data We Collect and Why

4rabook Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with us, we collect your name, email address, mobile number, date of birth and the payment method details you provide — including UPI handles, Paytm wallet identifiers and PhonePe-linked mobile numbers. We record this data to process deposits and withdrawals, verify

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your identity, and maintain accurate account ledgers. Transaction logs tied to UPI, Paytm and PhonePe are retained for the period required under applicable Indian financial regulations. We do not sell your personal data to third parties for marketing purposes. Where we share data with payment processors
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or fraud-screening services, those partners are contractually bound to the same data-protection standards we apply internally. Access to our platform and any data processing tied to it is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR DATA TEAM

How to Contact Us About This Policy

If you have a question about how your personal data is stored or processed, or if you want to exercise any of your rights under this policy, our data support team is reachable seven days a week. We aim to respond to all data-related requests within 72 hours of receipt, and we will confirm receipt of your request within 24 hours.

Team online

Email — Data Queries

Send your data access, correction or deletion request to our dedicated privacy email. Include your registered mobile number so we can locate your account record quickly and respond accurately.

Live Chat — Account Data

Open the chat widget from any page while logged in and select the Data and Privacy topic. Our agents handle data queries during regular support hours and can escalate to the data team the same day.

In-Account Request Form

Head to your account settings and choose the Privacy Request option. Fill in the type of request — access, correction or deletion — and we log it immediately with a timestamp for your records.

HOW WE PROTECT DATA

Our Data Handling and Account Security Practices

Data security at 4rabook is applied at every layer — from the moment you enter your UPI handle to the moment a withdrawal confirmation lands in your PhonePe…

Encryption at Rest and in Transit

All personal data fields — including payment identifiers like UPI handles and Paytm wallet IDs — are encrypted using AES-256…

Cookie Use and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand how pages are used.

Account Security Measures

Your account is protected by password hashing, optional two-factor authentication via your registered mobile number, and automatic session expiry after…

Data Retention Periods

Account registration data is held for as long as your account remains active.

Who We Share Data With

We share transaction data with payment processors — including the UPI network, Paytm and PhonePe gateways — solely to complete…

Requesting Access or Deletion

You can request a copy of all personal data we hold on you, ask us to correct inaccurate fields, or…

Common Questions About Your Privacy Rights

The questions below cover the data rights most frequently raised by account holders in India. If your question is not addressed here, submit a Privacy Request from your account settings or contact our support team through live chat, and we will respond within 72 hours.

We collect your full name, email address, mobile number, date of birth and the payment identifiers you add — such as your UPI handle, Paytm account or PhonePe-linked mobile. We also log the device type and browser used to access your account for security purposes.

Transaction records tied to UPI, Paytm and PhonePe deposits and withdrawals are kept for the period required under applicable Indian financial regulations. Once that mandatory period has passed, records are deleted unless there is an active dispute requiring retention.

Yes. Go to your account settings, select Privacy Request, and choose the Data Access option. We will compile a full export of your personal data fields and send it to your registered email address within 72 hours of receiving the request.

Submit a deletion request through the Privacy Request form in your account settings, or email our data team directly. We will confirm receipt within 24 hours and complete the deletion of non-legally-required data within 30 days of your request being verified.

No. We do not sell or share your personal data with third parties for marketing or advertising purposes. Data is shared only with payment processors like the UPI network, Paytm and PhonePe, and only to complete your financial transactions on the platform.

Open the cookie preference panel in your account settings and switch off non-essential analytics cookies. The change applies from your next session. Disabling analytics cookies does not affect your ability to log in, make deposits or access your account.

After closure, we retain your transaction records for the period required by Indian financial law and delete all other personal data fields on a rolling compliance schedule. You can request confirmation of what is retained by submitting a Privacy Request after closure.

How 4rabook Handles Your Personal Data

How to Contact Us About This Policy

Email — Data Queries

Live Chat — Account Data

In-Account Request Form

Our Data Handling and Account Security Practices

Encryption at Rest and in Transit

Cookie Use and Your Choices

Account Security Measures

Data Retention Periods

Who We Share Data With

Requesting Access or Deletion

Common Questions About Your Privacy Rights

01 What personal data does 4rabook collect when I open an account?

02 How long does 4rabook keep my transaction records?

03 Can I request a copy of all the data 4rabook holds about me?

04 How do I ask 4rabook to delete my personal data?

05 Does 4rabook share my data with third parties for advertising?

06 How can I opt out of analytics cookies on 4rabook?

07 What happens to my data if I close my 4rabook account?

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